Back Office Operations

We use our government accounting and loan servicing background to provide best-in-class back office operations for our customers. Our customers stay with us because we adapt to their needs, not the other way around. Whether we use our in-house accounting and servicing software or yours, we tailor our services to your unique requirements to give you the best customer experience.

Whether you use one or all of our services, you get the security of strong financial and service controls. Our operations are audited to meet SSAE-16 SOC1, SOC2, and OMB Circular A-123 requirements, and we have never had an audit finding.

Since we are the users of our own software, we are always improving it to streamline operations and find efficiencies. That helps you get the accurate, reliable back office support you need, all in one place.

“[Dynaxys] provides service that excels and is always in conformance with contract requirements. The professionalism and spirit of cooperation goes beyond expectations and provides an environment of teamwork that ensures that quality is of the utmost importance.”

Annual HUD Contractor Performance Assessment (CPARS)

   disbursement

Disbursement

Our disbursement services are ideal for Federal, state, and local government agencies with a need to disburse funds quickly and efficiently.

    Benefits:

  • Same-day disbursements by paper check or EFT
  • ACH with addendum capability
  • Remittances
  • Funds controls in place for anti-deficiency, prompt payment penalties, and OMB small business vendor initiatives, with corresponding reporting
  • Complies with federal fund accounting rules
  • Robust reporting

  payment collection

Payment Collections

Our collections services are ideal for government and non-profit agencies collecting payments or dues on a large scale.

    Benefits:

  • Program-specific tracking of funds
  • Integration with Treasury’s Pay.gov
  • Coordination with lockbox providers, collection agencies, and credit card processing vendors
  • Complies with federal fund accounting rules
  • Treasury Report on Receivables (TROR) compliant reports

    

Loan Servicing

Our loan servicing services are ideal for government insurers, and can handle mortgages, student loan servicing, and other types of loan programs.

    Benefits:

  • Backed by our in-house accounting and servicing software with workflow and electronic document management
  • Ability to accept partial payments
  • Escrow account administration
  • Efficient payment collection and application
  • Standard and non-standard loan management
  • Business rules for exception-based loan workflow

      property accounting

Property Accounting

Our property accounting services are ideal for government agencies and housing authorities that manage properties with tenants.

    Benefits:

  • Backed by our in-house accounting and property management software which includes a property manager module
  • Integration with federal accounting general ledger
  • Tracking of federal, state, and local subsidies for tenants
  • Rent assessment and tenant adjustments
  • Security deposit tracking and reimbursement
  • Payment collection and processing
  • Processing vendor disbursements
  • Tenant demographics for enhanced subsidy reports