Billing and Collections Management
The more efficient an organization’s accounts receivable operation, the more likely it is that payments will be collected on past due accounts. Our Accounts Receivable solution makes processes more efficient, gets bills out more quickly, helps raise rates of payment, reduces collections-related operational expenses, and minimizes “days outstanding.” Customers recognize and respond positively to these improvements at every stage of the process.
Our Accounts Receivable solution incorporates end-to-end processes for managing billing, processing, cash application and reporting. We utilize best-in-class processes and procedures coupled with the latest billing and collections software solutions.
We offer our clients a choice of service level commitments, which allows them to maximize their human resources and capabilities while improving the efficiency and accuracy of their billing and collections process.
We use our proprietary software solution which is continually enhanced to offer the latest service. Our client’s capital investment in new software is minimal. Our billing and collections professionals, with their decades of operational and process experience, make sure that the “right” process for today is continually improved.
Our services include —
- Lockbox management
- Subsidy processing
- Credit Bureau reporting
- Delinquency reporting
- Electronic invoicing and payment options
Our clients benefit from —
- More accurate and reliable data
- Prompt, accurate billing
- Cost-saving efficiencies
- Improved debt collection
- Comprehensive compliance monitoring
- Better control, transparency and visibility
- Timely data derived from performance trends analysis
- Improved audit and reporting structures
For real estate companies, we also offer a tenant management service, which allows site managers to easily enter daily rent and non-rent collections. Late fees and other non-rent charges are assessed, collected and posted to the tenant’s account and to the tenant lease history report. Delinquencies are assigned to either a current or ex-tenant balance.
